The program is written in pieces and coded by outsourced programmers. There are just so many features that it is hard to master them all!įlex has so much potential yet the basic core functionally of the program is not being focused on. Overall we don't have any big complaints. Which is AWESOME, but as a small business it can be difficult to keep up to date on the changes and new features. On this vein, the software is also ever changing.
There are SO many options that occasionally you can accidentally make changes you don't intend to. They can help with a wide range of questions or issues and are very patient and detailed when explaining how to do something. Additionally, the support team is on top of it. We aren't stuck with a cookie cutter solution that only fits some of our needs. The customization capabilities also mean that we can really make the software our own and create documents or work flows that work best for our company. It is also wonderful to have the ability to document maintenance, damaged or broken items and losses for each event or rental. Which then easily translates into documents for our warehouse team to prep and prepare orders. Lastly, it holds everyone working in the warehouse responsible for their work and accuracy of orders by tracking their scans.įlex makes it easy for our account managers to build quotes and communicate that information with customers. It also improves our corporate image and streamlines our customer communications. It makes tracking, maintaining and managing our inventory easy. Commentaires : It streamlines our business.
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